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Thank you for choosing Evers & Gardner Dental. We are dedicated to providing quality care in a comfortable and caring environment. You can expect individualized attention, state-of-the art facilities, prompt service, friendly staff, dental health education, as well as quality care each time you visit us. Our goal is to treat you, the dental patient, as we would want to be treated. We look forward to a lasting relationship with you as we care for your dental health. Again, thank you for choosing Evers & Gardner Dental.

1. What can I expect on my first visit?
Dr. Evers & Dr. Gardner want to get to know you as well as your individualized dental needs. With this in mind, your first appointment will be exclusively with the doctor and his assistant and last approximately 1 hour for a standard cleaning & exam.

2. How and when do I fill out the necessary paperwork for treatment?
New Patient Forms are available online and in our office.

3. How are my insurance claims handled?

4. What are allowable forms of payment?
We accept Cash, Check, Debit Cards, Visa, MasterCard and Discover.  Please make checks payable to Evers Dental. Pre-payment-in-full, with cash or check, before scheduled appointments will receive a 5% courtesy adjustment.

 

5. Do you offer payment plans?
In an effort to focus on comprehensive dentistry, we understand payment plans are sometimes necessary. For treatments and procedures your insurance doesn’t cover, we offer an Easy-Pay payment plan.

 


 

6. What if I need to change or cancel my appointment?
We pride ourselves on giving each patient personalized care and therefore do not operate with a “clinic” mentality. This means that we schedule one patient per doctor or hygienist per available appointment. This enables us to run on schedule, spend adequate time with each patient and give the highest quality of care. We also realize that our patients’ time is very valuable. Canceling appointments with short notice is unfair to others who may have wanted that same time. As a courtesy to our other patients and us, our policy requires a minimum of 48-hour notice for cancelled or changed appointments. This allows us adequate time to schedule another patient in the open time slot. Less than 48-hour notice could result in a $50 cancellation fee per scheduled hour. Exceptions are made in the case of an emergency or our ability to fill the cancelled appointment opening.

 

7. Do you perform Root Canals & Wisdom Teeth Extractions?
Often both of these procedures can be done in our office. Consultation regarding your specific situation is necessary to determine this option. In the event we recommend otherwise, you would be referred to a trusted specialist.

 

8. Why isn’t Dr. Evers or Dr. Gardner on my Insurance Provider list?
Because we strive to provide the level of quality care that we would desire for our own dental health – to spend adequate time, use the best equipment & materials, and use the best dental lab, we contract with carriers based on the reimbursement levels. Depending on the contract, there is often very little or no penalty in coming to our office even when we are not on the list. If you are unsure, just call our office and we will do our best to answer your questions.

 

9. How often are X-rays taken?
We recommend bitewings to be taken once per year and full-mouth or panoramic x-rays once every 5 years. This helps us monitor bone structure, look for hidden cavities, rule out any hidden cysts, tumors, etc. We use digital x-ray technology that requires much less radiation exposure and creates better diagnostic images.

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